Privacy Policy

Privacy Policy

Effective Date: 15 June 2026
Last Updated: 15 June 2026

1. Who We Are

This Privacy Policy applies to Kabo Eats (ABN to be inserted), operated by Daily Spice Co, located in Melbourne, Victoria, Australia. Our website is www.kaboeats.com and you can contact us at dailyspiceco@gmail.com.

We are committed to protecting your personal information and handling it in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What Information We Collect

We may collect the following personal information:

  • Full name
  • Email address
  • Delivery and billing address
  • Phone number
  • Payment information (processed securely by Shopify Payments or PayPal — we do not store your card details)
  • Order history and purchase details
  • Browsing behaviour on our website (via cookies and analytics tools)
  • Marketing preferences and communication history

3. How We Collect Your Information

We collect your information when you:

  • Place an order on our website
  • Create an account or guest checkout
  • Sign up to our email newsletter or marketing list
  • Contact us via email or our contact form
  • Browse our website (via cookies and tracking technologies)

4. Why We Collect Your Information

We use your personal information to:

  • Process and fulfil your orders
  • Send order confirmations, shipping updates, and delivery notifications
  • Respond to your enquiries and customer service requests
  • Send you marketing emails and promotions (only where you have given consent)
  • Improve our website, products, and customer experience
  • Comply with our legal obligations
  • Detect and prevent fraud

5. Who We Share Your Information With

We do not sell your personal information. We may share it with trusted third-party service providers who assist us in operating our business, including:

  • Shopify Inc. — our e-commerce platform (shopify.com/legal/privacy)
  • Shopify Payments / PayPal — payment processing
  • Australia Post and courier partners — order fulfilment and delivery
  • Klaviyo / Mailchimp — email marketing (where applicable)
  • Google LLC — website analytics (Google Analytics) and advertising
  • Meta Platforms Inc. — advertising and retargeting (Facebook/Instagram Pixel)

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

  • Remember your cart and preferences
  • Analyse website traffic and usage (Google Analytics)
  • Deliver relevant advertising (Google Ads, Meta Pixel)
  • Improve website performance

You can control cookie settings through your browser. Please note that disabling certain cookies may affect website functionality.

7. International Data Transfers

Some of our third-party service providers (including Shopify, Google, and Meta) are based outside Australia. By using our website, you consent to your information being transferred to and processed in countries outside Australia, including the United States. We take reasonable steps to ensure these providers maintain adequate data protection standards.

8. How We Protect Your Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Our website uses SSL encryption and our payment processing is handled by PCI-DSS compliant providers.

9. Your Rights

Under the Australian Privacy Principles, you have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or outdated information
  • Request deletion of your personal information (subject to legal obligations)
  • Opt out of marketing communications at any time via the unsubscribe link in our emails

To exercise any of these rights, please contact us at dailyspiceco@gmail.com. We will respond within 30 days.

10. Retention of Data

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order records are typically retained for 7 years in accordance with Australian tax and accounting obligations.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or complaints about how we handle your personal information, please contact us:

Kabo Eats — Daily Spice Co
Email: dailyspiceco@gmail.com
Website: www.kaboeats.com
Melbourne, Victoria, Australia

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.