30-DAY TASTE GUARANTEE
We want you to love cooking with KABO. If you try one of our blends and don't love the taste, contact us within 30 days of delivery and we'll refund the price of that pack. You don't need to send anything back. Just tell us which blend it was and what you didn't enjoy, so we can keep improving.
The taste guarantee covers one claim per customer and applies to orders placed on kaboeats.com. Shipping costs are not refunded under the taste guarantee.
DAMAGED, FAULTY OR INCORRECT ORDERS
If your order arrives damaged, faulty, or is not what you ordered, please contact us as soon as you notice, ideally within 15 days of delivery. Send a photo of the product and packaging, and we will replace it or refund you at no cost to you. You do not need to post the product back to us.
OTHER RETURNS
Because KABO products are food, we can't accept returned packs, opened or unopened. The taste guarantee above is how we make it right if a blend isn't for you.
YOUR RIGHTS
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. This policy does not limit those rights.
HOW TO CONTACT US
Please use the Contact Us page or email info@kaboeats.com. We respond to all enquiries within 1–2 business days.
